Terms and Conditions of Trekking Trail Nepal

Trekking Trail Nepal Pvt. Ltd requests all our clients to carefully read the terms and conditions when you make your bookings with us.

TERMS AND CONDITIONS

Booking a Trip:
All our clients are requested to fill in the form provided by email to confirm their trip with us. The submission of the booking will serve as a provisional confirmation of the trip that you have chosen to do with us. The confirmation of the trip will be done once the payment is received. Once the form is received, we will email you with details of our bank account and other important information.

Confirming a Trip:
For trips to Nepal to confirm the your holidays with Trekking Trail Nepal, a deposit of US $ 100 Per person, Per trip is required at least 35 days prior to arrival, which can be pay via PayPal or transferred to our bank account that will be mentioned in the email we send after receiving the form booking the trip. Upon receiving the deposit, we will email you with confirmation receipt and the balance due that can be paid once you arrive in Kathmandu. Please note that the cost incurred during the bank transfer has to be borne by the clients themselves.
For trips to Bhutan, Tibet, and India, All Special Treks and Tours such as Festivals tours, Yoga Trekking in Nepal, Mardi Himal Yoga Trekking and so on the total price of the trip must be deposited to our Bank account before 42 days of Trip start. Since all others, documentation like visa, TCB commission, and trip booking cost need to be deposited before they issue visa on behalf of passport holders

Cancellation and Refunds:
We provide the full refund if the cancellation is made within 45 days of arrival. 50% of the deposit will be refunded if the cancellation is done within 30 days of arrival. No refunds of the deposits will be provided later than that. The bank charges incurred due to the refunds have to borne by the clients. Cancellations of the trips must be advised in writing. However, no refund or compensation will be made for any unused air tickets, accommodation or any other activities or on the policy of Airlines, star hotels and more subsidiary agencies we used.
We accept all kinds of popular credit cards but there will be the service charge of 4% extra. So we request to pay with Cash and only in US dollars, other than Indian passport holders. On Special Treks and Tours, Festivals tours and trekking in Nepal and Bhutan also with All Yoga Trips in Nepal including Everest Base Camp Yoga Trek, Mardi Himal Yoga Trek, Nepal Yoga Tour and so on NO REFUND WILL BE PROVIDED


Trip Transfer / Amendments:
The trip you are booked are in can be transferred to another one by paying an additional charge of US $ 100 per trip. This will, however, depend on the availability and possibility of doing the tour, activities, and Trekking at the time. You will, however, be notified beforehand in any case.

Travel Insurance:
All clients traveling to Nepal are expected to have travel insurance. The information with the emergency contact number has to be given to Trekking Trail Nepal in order for us to process should there be any such need for it while on trips.

Physical Fitness and Health:
Except for Short Trekking, Tours and One Day Activities, you may be required to have a good health and fitness. It is therefore recommended that you have a thorough check-up before the trip in order to avoid any other health-related problems later on.

Accommodation and Meals:
While you will be staying in good hotels in Kathmandu with most of the facilities available, you may not receive the same service while on the trek. Most of our trips are lodges based and the meals are included while on Trek. Please note that you will be traveling to remote areas. Depending on the area and availability, you may have to stay in lodges with basic services and basic food items. However, if you are on a camping trek with us, we will be making our best effort to provide you with hygienic meals and good camps. On Every Yogas Treks and Tours in Nepal like Everest Base Camp Yoga Trek, Mardi Himal Yoga Trek or other Yoga and Meditation Packages only Vegetarian food will be served

Changes in Program:
Since the trip you choose will be an adventurous one and we will be making our effort to continue the trip as per the information provided during the booking, it should be realized that the changes may occur due to unforeseen reason. We reserve the right to make such changes but will inform you on regular basis about the changes on the program. However, we will make our best efforts to ensure suitable alternatives.

Missed or Discontinuing program:
Due to any circumstances, if the clients decide to discontinue the trip, the cost for the return have to be borne by themselves. No matter in group or individual, No refund will be provided by Trekking Trail Nepal, if the clients decide to discontinue the program or missed the program on your personal reason, before the completion of the trip or the remaining days of the program.

Visa, Passport, and other necessary documents:
All clients are expected have a valid passport and visa before traveling to Nepal. Any other documents required for their travel into Nepal have to be prepared by the clients. For Bhutan, India, and Tibet, other procedures will have to be followed as per our instruction.

Complaints:
Trekking Trail Nepal’s trekking, tours, and adventure staffs will at all times do their best to make your trip a comfortable and memorable one. However, while doing so there may be some discrepancies. In such cases, we request the clients ask the trip guide to call us immediately. In cases where there are no any forms of communication services, we request to discuss with the guide to ensure that any problems to be dealt for the benefit of the group as a whole. We will, however, look into the matter once the trek is completed. We take all complaints seriously to avoid any such problems to occur in the future.